Public Soft Offers total turnkey Consulting Services to set up Modern Call Centers, 3D Theaters, Amusement Centers, 2D Cinema theaters, Interactive Multimedia Advertising Systems.
• Feasibility study & overall Planning
• Site engineering & design
• Supply of Hardware/Software
• Approvals & Follow-up with Regulatory Authorities
• Management tools design
• Recruitment/Manpower Training & Development
• Implementation of the Project, Beta Trials & Handing over
These services are offered under the guidance of experts in the respective fields
BPO Services
Business Process Outsourcing (BPO)
Business Process Outsourcing (BPO) is the delegation of one or more IT-intensive business processes to an external provider that, in turn, owns administers and manages the selected process based on defined and measurable performance criteria.
Outsourcing takes place when an organization transfers the ownership of a business process to a supplier. BPO India is one of the popular business practices in today's competitive environment and growing at a rapid speed.
Campaign Management
Public Soft Corporation has years of experience in call center campaign management. By utilizing our turn-key services, our clients can quickly develop and launch their campaigns with expedience and measurable effectiveness.
A campaign usually starts with a campaign objective and a prospective database. From there a methodology is developed to approach the targeted prospects, make the pitch, overcome objectives and close the sale. The pitch is a well prepared script that the calling agents will learn.
As the campaign is launched, agents in the call center (outbound) will make the calls as specified in the database which has been scrubbed of names on the DNC (Do Not Call) list. As the agents make their pitch supervisors in the call center, as well as campaign managers from both Public Soft and the Client will regularly monitor the calls for quality maintenance and training purposes.
A "room report" for every shift in every call center involved in the campaign will be generated and reviewed by management of the call center(s), campaign managers of Public Soft and the Client in order to measure the on-going progress of the campaign on a daily basis.
The results and the response of the calls are continually reviewed, analyzed and the approach/script adjusted and readjusted to improve effectiveness. |
MP100 LED Micro Projector 